FAQ​

Frequently Asked Questions

We want you to have a safe and memorable experience on the water. We hope this page answers your questions about booking, safety, what to bring and what’s included with your rental. If you have additional questions not addressed here, please feel free to contact us.

Safety First

BoatUS offers free online boating courses that we highly encourage our renters take prior to operating a powered watercraft. 

Yes, we provide USCG approved life vests for adults and youth. Here’s what you can find on the boat:

  • (2) L/XL (40-48″ chest) – for tubing
  • (2) S/M (32-40″ chest) – for tubing
  • (2) Adult (90lbs+)
  • (2) Youth (50-90lbs)
  • Fire Extinguisher
  • Life Vests
  • Throw Cushion
  • Whistle
  • First Aid Kit

Yes, we have a liability & damage waiver that requires signatures of all guests who plan to OPERATE the boat.

Yes, we hold a $750 security deposit which is refundable once full inspection has been completed upon the boat’s return.

Not at all. We will have the boat waiting in the water for you.

Yes! We will spend up to 30 minutes showing you around the boat, introducing you to safety gear, and sharing general boating rules and navigation aids. Watercraft & Safety Orientation Checklist

Before the time of your rental, please watch the safety video(s) on this page.

Any operator of the boat cannot be intoxicated or under the influence as per South Carolina law. Your safety is our biggest concern, so we have the right to refuse the boat to any operator who seems impaired.

  • Wear mask when interacting with guests
  • Practice social distancing
  • Thoroughly clean the entire boat after each rental
  • Wash hands constantly
  • Provide hand sanitizer on board
  • Encourage guests to sit on their towels rather than directly on the seats

Booking Questions

Upon arrival for your reservation, we pre-authorize a hold on your credit card for $750. No charges will be made to your card provided all rental equipment comes back damage-free. The hold will be released upon safe return of all equipment.

For One Day Rentals, we offer a full refund if you cancel your rental 72 hours prior to your reservation time. We offer a 50% refund if you cancel your rental 24 hours prior to your reservation. For Multi-Day Rentals, you must cancel your reservation 14 Days prior to your reservation. To cancel your reservation, please contact us: [email protected] or call (828) 333-7775 with any questions related to our policy.

It is up to you to watch the weather and make the call within the cancellation policy timeframe. However, we do not want your boating experience to be miserable or unsafe and will offer rain checks on a case-by-case basis.

You will start with a full tank of gas. Please arrive at the fueling dock 30 minutes prior to the end of your rental time to replace the fuel you used during your time on the water. You can pay the dock hand directly. Please tip your dock hand. $5 is typical.

There are two gas marinas on Lake Keowee:

  1. Lake Keowee Marina Gas Dock
    this is where we will meet to gas-up at the end of your rental
  2. Sunset Marina
  3. Keowee Key Marina

We launch our boat from multiple locations. You will receive the precise location upon booking your Lake Vibes experience.

We request a minimum of 25 years old to book our boat. You must have a valid drivers license. We will confirm at the dock.

Only those who are listed on and have signed the liability & damage waiver agreement.

Safety Tip: Make sure that there is a designated spotter in addition to the operator.

Full-Day: 9am-5pm

First 30 minutes of each rental = Boarding** & Orientation

Last 30 minutes of each rental = Fueling* & Off-boarding**

*Lake Keowee Marina closes at 6pm & Sunset Marina closes at 5pm, so please be sure to have your rental to the gas dock with enough time to gas up and return to the check out location.

**We help you load & unload the boat to ensure safety.

Please do not remove our boat from the water. If you are interested in renting a boat on another lake, please reach out to us for our options.

We include a two-person towable tube, which you can find in the center toon storage. An air pump is located in the bow seat storage, starboard side. We currently do not include any other water toys, but you may find a bonus lounging floatie or two!

Not at this time, but the closest place that you can rent them is at Unlimited Outfitters.

Delivery Process

What Can I Bring?

We love pets! However, at this time, we do not allow pets on the boat to preserve the integrity of the woven flooring and the upholstery.

We are not equipped for an adequate fishing experience. We ask that you not fish from our high performance tritoon. If your main focus is fishing, please contact Lake Keowee Marina for fishing boat rentals.

Absolutely! We just ask that you try to bring one with wheels. If that is not possible, please do not drag coolers across the floor as it may damage the woven vinyl. If you would like a cooler filled with ice ready for you on the boat when you arrive, include it as an add-on when booking.

Yes! However, any operator of the boat cannot be intoxicated or under the influence as per South Carolina law. Your safety is our biggest concern, so we have the right to refuse the boat to any operator who seems impaired or reeks of alcohol.

We’ve got you covered! We will have a trash receptacle aboard complete with trash bag. You can find this in the storage bin under the helm dashboard. Please take all trash, recycling and belongings with you when you leave.

Absolutely! Make sure to bring at least 20% more water than you think you will need. The sun takes it out of you… trust us, we know from experience! If you run out of water, stop by Lake Keowee Marina for provisions.